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Frequently Asked Questions
Yes, sustainable giving helps us plan long-term community programs. When choosing your donation amount on our main campaign forms, simply select the "Monthly" toggle option instead of "One-time" before completing your payment details.
Yes. As soon as your transaction is successfully completed, an automated transaction receipt will be sent straight to the email address you provided. If you need a consolidated annual donation certificate for tax purposes, you can request one at smiles@ruralsmiles.org.
Your funds go directly toward our five core grassroots pillars in Western Uganda: Health Rights, Digital Freedom, Economic Empowerment for rural women, Social Inclusion, and Climate Action. We maintain strict financial transparency, ensuring that the vast majority of every contribution directly funds field programs.
We accept all major international credit and debit cards (Visa, Mastercard), as well as convenient local Mobile Money options (MTN Mobile Money and Airtel Money) to make it easy for supporters across Uganda and globally to contribute.
Yes, absolutely. Our donation portal uses industry-standard SSL encryption protocols to protect your personal information. All financial transactions are handled securely through licensed, authorized payment gateways, and we never store your credit card or mobile money PIN details on our servers.